Telus!

So I’ve been given this mobile to use for work, etc. It’s a Telus phone. I’ve been trying to register, but it gets stuck in a loop and I can’t complete the registration. So I call up, the woman answering the phone says, ‘well let me just go through the online service at my end’. I respond that I’m only calling her because the online registration doesn’t work. But we do that anyway, and of course it doesn’t work. So then we go onto some other method. And I say – the company’s paying the bills, but I’ll be the user, so I guess it should be on their account. But no, apparently it should be a personal account. And I know I have shit for credit, so they’re going to want some huge deposit ($400 it turns out). So we go through that, despite my protestations that this is a company phone, they’re responsible for payments, all I want to do is use the phone. So we go through me as user twice, then finally (because maybe that first ‘you’ve got bad credit’ was wrong, despit my assurances that it was right), go through with the company. But see, the existing company phone is actually the owner’s personal phone, and so we can’t set up ‘company’ phones. That would take longer and require paperwork. So in the end, I’ve a phone on Sue’s account. But this process has taken nearly 1.75 hours of my day. To register two phones (Jeff, my colleague’s getting one too).

2 Replies to “Telus!”

  1. I have a special place my brain that is responsible for the head-clutching agony that is related to my credit rating.

    I have a terrible one. It’s not my fault. Really! (long, stupid story) But when the thing happened to make it bad, I didn’t really realize how it would effect my life from then on so I didn’t fight back, and now I’m screwed. So let’s take this as a given – my credit rating is lower than turtle balls (okay, it’s not that low, but it’s fun to say!).

    My thing is that every time I want to apply for something that requires credit, I tell them my credit is bad, but they check it anyway, which just goes on my record as a refused request, which makes my credit worse! So I say, “Hey, how about you pretend that you look up my credit rating and it’s bad – what happens now? What kind of deposit do you want?” But they never do it, they always check, it comes back bad, and then I get to find out how big a deposit I need. Meanwhile, the date when I will be able to get back to zero keeps getting postponed.

    I’ve talked to people who say that this checking doesn’t hurt my credit, but I’m pretty sure I’m at least partly right. I have on my record a refused 5K loan from years ago when I was just looking into what a 5K loan would entail – I WASN’T APPLYING FOR THE LOAN! But now it looks like I’m being declined for loans. *sigh*

  2. I have a special place my brain that is responsible for the head-clutching agony that is related to my credit rating.

    I have a terrible one. It’s not my fault. Really! (long, stupid story) But when the thing happened to make it bad, I didn’t really realize how it would effect my life from then on so I didn’t fight back, and now I’m screwed. So let’s take this as a given – my credit rating is lower than turtle balls (okay, it’s not that low, but it’s fun to say!).

    My thing is that every time I want to apply for something that requires credit, I tell them my credit is bad, but they check it anyway, which just goes on my record as a refused request, which makes my credit worse! So I say, “Hey, how about you pretend that you look up my credit rating and it’s bad – what happens now? What kind of deposit do you want?” But they never do it, they always check, it comes back bad, and then I get to find out how big a deposit I need. Meanwhile, the date when I will be able to get back to zero keeps getting postponed.

    I’ve talked to people who say that this checking doesn’t hurt my credit, but I’m pretty sure I’m at least partly right. I have on my record a refused 5K loan from years ago when I was just looking into what a 5K loan would entail – I WASN’T APPLYING FOR THE LOAN! But now it looks like I’m being declined for loans. *sigh*

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